Terms & Conditions

Please read these Terms and Conditions carefully before registering an account or placing any wagers on cazeus-casino-uk.com. By accessing or using our services, you confirm that you have read, understood, and agreed to be bound by everything set out below. If any part of these Terms is unclear, please contact our support team before proceeding.

1. About Us

cazeus-casino-uk.com (referred to throughout as “Cazeus Casino”, “we”, “us” or “our”) is operated by Cazeus Entertainment Ltd., a company registered and operating under the laws of its jurisdiction of incorporation. Cazeus Casino holds a valid operating licence issued by the UK Gambling Commission (UKGC), under which all gambling services offered to players resident in Great Britain are provided. Our UKGC licence number is displayed in the footer of every page on the website. Cazeus Entertainment Ltd. is fully accountable for the conduct and integrity of all games, transactions, and player interactions carried out through cazeus-casino-uk.com.

Registered contact address and full company details are available upon request by writing to our customer support team at [email protected] or via the live chat facility accessible through the website.

2. Acceptance of Terms

These Terms and Conditions, together with our Privacy Policy, Responsible Gambling Policy, Bonus Terms, and Cookie Policy (all of which are incorporated by reference and published on cazeus-casino-uk.com), govern the legal relationship between Cazeus Casino and each registered player. By creating an account, you expressly agree to all terms across these documents.

If you do not agree with any part of these Terms, you must not register an account or use any part of the platform. Continued use of the website following any amendment to these Terms constitutes acceptance of the revised version.

3. Eligibility

To register and use Cazeus Casino, you must satisfy all of the following conditions at the time of registration and throughout the entire duration of your membership:

You must be at least 18 years of age. Gambling by anyone under the age of 18 is a criminal offence in Great Britain. You must be a resident of Great Britain or another territory where online gambling is lawful and where Cazeus Casino is permitted to offer its services. You must not be registered with the GamStop national self-exclusion scheme, or, if you are registered, you must not attempt to circumvent that exclusion. You must be acting on your own behalf and not as an agent for a third party. You must not have previously been excluded from Cazeus Casino or any sister brand operated by Cazeus Entertainment Ltd. You must have the legal capacity to enter into a binding contract under the laws of your country of residence.

We reserve the right to request proof of age, identity, and address at any point. Failure to provide satisfactory documentation within a reasonable period may result in suspension or permanent closure of your account.

4. Account Registration and Verification

Each player is entitled to hold only one registered account on cazeus-casino-uk.com. Creating duplicate accounts, whether under your own name or using a third party’s details, is strictly prohibited and will result in the forfeiture of any balances held across all associated accounts.

When registering, you are required to provide accurate, truthful, and up-to-date personal information, including your full legal name, date of birth, residential address, and a valid email address. You must notify us promptly of any changes to your registered details.

As part of our obligations under the Money Laundering, Terrorist Financing and Transfer of Funds (Information on the Payer) Regulations 2017, and in line with UKGC requirements, we are required to verify your identity before you can make a withdrawal. This Know Your Customer (KYC) process may require you to submit one or more of the following:

A valid government-issued photo ID (such as a passport or driving licence); a document confirming your residential address dated within the last three months (such as a utility bill or bank statement); a photograph or scan of the payment card or account used for deposits; and any additional documentation we reasonably consider necessary to comply with our regulatory obligations.

We may also conduct verification checks at any time after registration, particularly where we identify unusual patterns of play, large transactions, or other triggers associated with anti-money laundering or safer gambling obligations. Playing or withdrawing funds may be suspended pending the outcome of these checks.

5. Account Security

You are solely responsible for maintaining the confidentiality of your account username and password. You must not share your login credentials with any other person. We recommend using a strong and unique password and enabling any two-step authentication options available within your account settings.

If you suspect that your account has been accessed without your authorisation, you must contact us immediately via live chat or email. We will not be held liable for any losses arising from unauthorised account access where you have failed to take reasonable steps to protect your credentials.

Cazeus Casino will never ask for your full password via email, telephone, or any other communication channel. Any such requests should be treated as fraudulent and reported to us immediately.

6. Deposits

Deposits can be made using the payment methods currently listed in the Cashier section of cazeus-casino-uk.com, which include Visa, Mastercard, Skrill, Neteller, MiFinity, Paysafecard (deposits only), Bitcoin, Litecoin, Dogecoin, and Tether.

The minimum deposit amount is £10 (or £30 for cryptocurrency transactions). All deposits are processed instantly with no additional fees charged by Cazeus Casino; however, your payment provider may apply their own charges, for which we bear no responsibility.

Please note that, in compliance with UKGC regulations, we do not accept deposits made using credit cards. Only debit cards and other eligible payment methods listed above are permitted.

Deposits must be made from accounts or cards in your own name. We do not accept payments from third parties under any circumstances. Where funds are received from a source that we cannot attribute to the registered account holder, those funds will be returned and the account may be suspended pending further review.

7. Withdrawals

Withdrawals are available using the same payment methods used to fund your account, subject to applicable minimum and maximum limits which are displayed in the Cashier section.

The minimum withdrawal amount is £20. Withdrawals are processed in accordance with the following estimated timeframes: e-wallets (Skrill, Neteller, MiFinity) are typically processed within one business day; debit cards (Visa, Mastercard) within one to three business days; cryptocurrency withdrawals within the same business day in most cases; bank transfers within three to five business days.

We do not impose withdrawal fees. Delays beyond the estimated timeframes may occur where additional identity or security checks are required. We will notify you as promptly as possible should any such checks be necessary.

Before a withdrawal can be processed, you must have completed full KYC verification. Any bonus wagering requirements attached to your account must also be met prior to withdrawal. Withdrawals requested before wagering requirements are cleared will result in the forfeiture of any active bonus funds, with any residual real-money balance being available for withdrawal.

8. Bonus Terms and Promotional Offers

Cazeus Casino offers a variety of promotional bonuses, including welcome packages, free spins, reload bonuses, and cashback offers. All promotions are subject to their own individual terms, which are published on the relevant promotion pages at cazeus-casino-uk.com. The following general rules apply to all bonuses unless the specific promotion states otherwise.

Bonuses are available to players who have registered a verified account and, unless stated otherwise, are available to new players only for welcome bonuses. Players must opt in to receive a bonus where the promotional page or registration flow indicates this is required. The minimum qualifying deposit to claim a welcome bonus is displayed on the relevant promotion page.

All bonus funds and any winnings generated from free spins are subject to wagering requirements. The specific multiplier applicable to each offer is clearly stated in the promotion terms. Until wagering requirements are fully met, bonus funds cannot be withdrawn. Should you choose to withdraw before clearing wagering requirements, bonus funds and any associated winnings will be removed from your account, and only confirmed real-money balance will be released.

Promotional offers are designed for recreational play. We reserve the right to restrict or withdraw bonus eligibility from any player who we reasonably believe is exploiting promotional terms or engaging in patterns of play inconsistent with genuine recreational gambling.

Bonus offers may not be combined unless the relevant promotion expressly states otherwise. Cazeus Casino reserves the right to amend, suspend, or withdraw any promotion at any time, with reasonable notice given where practicable.

In line with UKGC Advertising Standards Authority (ASA) guidelines, all promotional materials are marked with appropriate terms and age restrictions. No promotional communication will be directed at self-excluded players or those whose accounts are flagged under our responsible gambling procedures.

9. Games and Fairness

Cazeus Casino offers a library of games drawn from over 110 leading software providers, including Microgaming, NetEnt, Pragmatic Play, Red Tiger Gaming, Evolution Gaming, and Playtech, amongst others. Categories include video slots, classic slots, Megaways titles, live dealer games, table games, instant win games, progressive jackpots, and a sportsbook.

All casino games offered on cazeus-casino-uk.com use certified Random Number Generators (RNGs), independently audited by accredited testing laboratories to ensure genuinely random and unpredictable outcomes. Return to Player (RTP) figures for individual games are available within each game’s information panel.

Live dealer games are streamed in real-time by our partner studios. They are subject to the same fairness standards as RNG games and are monitored continuously to ensure the integrity of play.

Cazeus Casino reserves the right to void any game result or transaction where a technical malfunction is identified. In the event of a dispute, the records held in our server logs will be considered the authoritative record of all activity.

10. Prohibited Activities

The following activities are strictly prohibited on cazeus-casino-uk.com:

Using automated software, bots, scripts, or any artificial means to interact with games, place bets, or gain an unfair advantage; colluding with other players or casino staff to manipulate game outcomes; exploiting software errors, glitches, or malfunctions; submitting fraudulent, false, or misleading information during registration or at any point thereafter; using your account for money laundering or any activity that breaches applicable anti-money laundering legislation; attempting to open more than one account; using the website in any way that breaches applicable law in your country of residence; engaging in any form of rude, abusive, or threatening behaviour towards Cazeus Casino staff.

Where we identify any prohibited activity, we reserve the right to immediately suspend your account, freeze your balance pending investigation, cancel any active bets, and refer the matter to the relevant authorities including the UKGC, the National Crime Agency, or law enforcement, as appropriate. Any winnings or bonuses obtained through prohibited activity will be voided.

11. Responsible Gambling

Cazeus Casino is committed to operating in a socially responsible manner and takes its obligations under the UKGC’s Licence Conditions and Codes of Practice (LCCP) seriously. We believe gambling should remain an enjoyable leisure activity, and we are committed to helping players stay in control.

The following tools are available to all registered players via the Responsible Gambling section within your account:

Deposit limits allow you to set a maximum amount that can be deposited over a daily, weekly, or monthly period. Limits take effect immediately when reduced and after a 24-hour cooling-off period when increased. Loss limits allow you to cap the total amount you are prepared to lose over a defined timeframe. Wager limits allow you to restrict the total value of bets placed within a chosen period. Session time limits allow you to restrict how long you spend on the platform in a single session. Reality checks send you a notification at intervals you select, reminding you of the time spent and amount wagered during your session. Cool-off periods allow you to take a temporary break from gambling for a period between 24 hours and six weeks. During a cool-off, your account remains open but no deposits or gameplay are permitted. Self-exclusion allows you to exclude yourself from Cazeus Casino for a minimum period of six months, with the option to extend up to five years or indefinitely. Self-exclusion takes effect immediately. After a self-exclusion period ends, you must actively contact us to request reactivation, and a 24-hour cooling-off period applies before access is restored.

If you wish to self-exclude from all UKGC-licensed gambling operators simultaneously, you can register with GamStop, the free national self-exclusion scheme, at www.gamstop.co.uk. Cazeus Casino is connected to the GamStop scheme, and any player registered with GamStop will not be able to access our services.

If you are concerned about your gambling, or that of someone close to you, the following organisations offer free, confidential support:

BeGambleAware: www.begambleaware.org GamCare: www.gamcare.org.uk GamblersAnonymous: www.gamblersanonymous.org.uk Gambling Therapy: www.gamblingtherapy.org

We will never market or communicate promotionally to any player who has set a self-exclusion or whose account displays indicators of harm. Staff across our platform receive regular training on identifying and responding to signs of problem gambling.

12. Age Verification

We take our obligation to prevent underage gambling with the utmost seriousness. All new registrations are subject to age verification checks. Where automated checks cannot confirm that you are 18 or over, we will require documentary evidence before you can deposit or play with real money.

We use third-party age and identity verification services as part of our compliance process. If verification cannot be completed satisfactorily, access to gameplay and financial transactions will be restricted until the matter is resolved.

We operate stringent controls to prevent access by minors and to detect underage gambling. Any account found to have been registered by or on behalf of a person under the age of 18 will be closed immediately, and any funds deposited will be returned to the original payment source following investigation.

13. Privacy and Data Protection

Cazeus Casino processes your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Full details of how we collect, use, store, and share your data are set out in our Privacy Policy, which is available at cazeus-casino-uk.com/privacy-policy.

In summary, your data is collected and processed for the purposes of operating your account, verifying your identity, preventing fraud and money laundering, complying with our regulatory obligations, and providing customer support. We do not sell your personal data to third parties for marketing purposes.

You have rights in relation to your personal data, including rights of access, rectification, erasure, and objection to processing, subject to applicable legal exceptions. To exercise these rights, please contact us at [email protected].

14. Communications

By registering an account, you consent to receiving essential transactional communications from us by email, including account confirmations, KYC requests, payment notifications, and important account updates. These communications are necessary for the administration of your account and cannot be opted out of.

You may also choose to receive promotional communications from Cazeus Casino, including details of bonuses and new games. You can opt in or out of marketing communications at any time via your account settings or by contacting support. We will not send promotional messages to players who have self-excluded or who have specifically requested not to receive such communications.

15. Intellectual Property

All content on cazeus-casino-uk.com, including but not limited to text, graphics, logos, images, game titles, and software, is the property of Cazeus Entertainment Ltd. or its third-party licensors and is protected by copyright and other intellectual property laws. You may not copy, reproduce, distribute, or create derivative works from any part of this website without our prior written consent.

The Cazeus Casino name and logo are registered trademarks and may not be used without express authorisation.

16. Limitation of Liability

To the maximum extent permitted by applicable law, Cazeus Casino will not be liable for any indirect, incidental, consequential, or punitive losses arising out of your use of or inability to use the website or its services. This includes, but is not limited to, loss of funds due to technical faults, communication failures, or third-party service interruptions.

Our total liability to you in connection with these Terms shall not exceed the total amount deposited by you in the 12-month period preceding the event giving rise to the claim.

Nothing in these Terms limits or excludes our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded under applicable law.

17. Service Interruptions and Changes

We strive to maintain continuous availability of cazeus-casino-uk.com; however, we cannot guarantee uninterrupted access. The website may be temporarily unavailable due to scheduled maintenance, technical issues, or circumstances beyond our reasonable control. We will endeavour to provide advance notice of planned maintenance where possible.

Cazeus Casino reserves the right to modify, suspend, or discontinue any feature, game, or promotion at any time. Material changes to these Terms will be communicated to you via email or on-site notification at least 14 days before taking effect, except where a change is required to comply with a legal or regulatory obligation, in which case it may take effect immediately.

18. Complaints and Dispute Resolution

If you have a complaint about any aspect of your experience with Cazeus Casino, we encourage you to contact our customer support team in the first instance. You can reach us via live chat at cazeus-casino-uk.com or by email at [email protected]. We aim to acknowledge all complaints within 24 hours and to resolve them within eight weeks.

If your complaint relates to a UKGC-licensed matter and you are not satisfied with our response, or if eight weeks have passed without resolution, you have the right to refer your complaint to an independent Alternative Dispute Resolution (ADR) provider approved by the UKGC. Details of the relevant ADR body are available in the footer of cazeus-casino-uk.com and will be provided to you upon request.

The UKGC also maintains a complaints portal for players wishing to raise concerns about a licensed operator: www.gamblingcommission.gov.uk.

19. Governing Law and Jurisdiction

These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any dispute arising from or in connection with these Terms that is not resolved through our internal complaints process or ADR procedure shall be subject to the exclusive jurisdiction of the courts of England and Wales.

20. General Provisions

If any provision of these Terms is found by a court of competent jurisdiction to be invalid, unlawful, or unenforceable, that provision shall be severed from the remainder of the Terms, which will continue in full force and effect.

Our failure to enforce any right or provision under these Terms at any time shall not constitute a waiver of that right or provision unless acknowledged and agreed to by us in writing.

These Terms, together with the supplementary policies referenced herein, constitute the entire agreement between you and Cazeus Casino with respect to your use of the website and supersede all prior arrangements, representations, or understandings.

21. Contact Us

If you have any questions about these Terms and Conditions, please get in touch with us using the following:

Live chat: available directly on cazeus-casino-uk.com Email: [email protected]

Our support team is available around the clock to assist you with any queries relating to your account, payments, games, or responsible gambling tools.

18+ | Gambling is only for those who can afford it and treat it as a game, not a source of income. If gambling is no longer fun, please seek help. www.begambleaware.org